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Explore Our Legal Terms and Your Rights

akurat 79 operates under a clear legal framework designed for Indonesian account holders — covering data handling, account eligibility, jurisdiction boundaries, and how your rights are protected at…

Jurisdiction-aware policyData protection standardsDANA, OVO, GoPay, QRIS coveredAccount holder rightsTransparent terms

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Browse the Scope of Our Legal Obligations

akurat 79 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms apply to all account activity conducted through akurat 79, including deposits made via DANA, OVO, GoPay, and QRIS, and any withdrawals processed through those same rails. Eligibility to hold an account depends on local law — we do not extend access in regions where

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local law prohibits it. When you complete a transaction, whether a QRIS scan or an OVO transfer, that activity falls under these terms in full. We retain transaction records for a period consistent with applicable regulatory requirements in Indonesia and may share data with payment processors
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solely to settle your account balance. Any changes to these terms are published at this page address, and your continued use of the account constitutes acceptance. If you disagree with any update, contact our support team within 14 days of the notice date.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT PATHS

Open a Legal Query With Our Team

If you have a question about your rights under these terms, our account compliance team is reachable around the clock.

Live Chat — 24 / 7 Our live chat channel connects you directly to a compliance agent at any hour. Responses to legal and data-related queries are typically acknowledged within ten minutes of your first message.

Email Support Send detailed policy questions or data-access requests to our dedicated legal inbox. We aim to provide a substantive written reply within 48 hours, with a reference number for every submission.

In-App Messaging After logging into your account, open the Help section to send a policy request directly tied to your account ID. This path is the fastest route for account-specific legal matters such as data correction or deletion.

ACCOUNT SECURITY STANDARDS

Switch On Every Layer of Account Protection

akurat 79 applies layered security across every account, from the moment you register to each time you initiate a DANA or GoPay withdrawal.

Data Handling

We collect only the account data required to process your transactions and verify identity. No marketing profiling is built from your DANA, OVO, GoPay, or QRIS activity without your explicit consent recorded in your account settings.

Cookie Policy

Session cookies keep your account active during a single visit. Persistent cookies remember your language and payment preference. You can clear or block either type through your browser settings without losing access to your account.

Account Security

Two-step verification is available for all accounts and is strongly encouraged. Login attempts from unrecognised devices trigger an email confirmation before access is granted, reducing the risk of unauthorised entry.

Data Retention

Transaction records are held for the period required by Indonesian financial regulation. After that period, records are securely deleted unless an active dispute or legal obligation requires longer retention.

Who to Contact

For all data-related rights — access, correction, portability, or deletion — contact our data compliance officer through the email channel listed on this page. Include your account ID and the specific right you wish to exercise.

Requesting Changes

To update personal details or correct a data error, log in and navigate to Account Settings, then select Identity Details. For changes our system cannot process automatically, submit a written request and we will action it within five business days.

See What Our Terms Actually Cover

The questions below address what Indonesian account holders ask most often about our legal terms, their data rights, and how to exercise those rights directly through our support channels or account settings.

Yes — access to our platform depends on local law. We do not grant or maintain accounts in locations where local law prohibits this category of service. Your eligibility is assessed at registration and monitored on an ongoing basis.

We collect your account ID, transaction amount, timestamp, and the payment rail used — for example DANA or GoPay. We do not store your full payment credentials; those are handled by the respective payment processor under their own security standards.

Transaction records, including QRIS scans and OVO transfers, are retained for the period mandated by Indonesian financial regulation. Once that window closes and no dispute is active, records are permanently deleted from our systems.

You can. Email our data compliance officer with your account ID and a request for data portability. We will compile a structured file of your account data and send it to your registered email address within 14 business days.

Submit a deletion request through our legal email channel, referencing your account ID. We will process the request within five business days and confirm by email once deletion is complete, subject to any active regulatory retention obligations.

We publish all updates at this page address with the effective date clearly noted. If you continue using your account after the effective date, that constitutes acceptance. If you disagree, contact our support team within 14 days to discuss your options.

Reach our data compliance officer by email using the address listed in the Policy Contact section above. Include a description of the concern and your account ID. We aim to respond with a substantive reply within 48 hours of receiving your message.

Explore Our Legal Terms and Your Rights

Open a Legal Query With Our Team

Switch On Every Layer of Account Protection

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

See What Our Terms Actually Cover

01 Does access to akurat 79 depend on where I live in Indonesia?

02 What personal data does akurat 79 collect when I make a DANA or GoPay deposit?

03 How long are my transaction records kept on file?

04 Can I request a copy of the data akurat 79 holds about my account?

05 How do I ask akurat 79 to delete my account data?

06 What happens if akurat 79 updates these legal terms?

07 Who do I contact if I believe my data rights have been violated?

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